The purpose of this Privacy Policy (hereinafter, 'The Policy') is to inform you about how we collect, process and protect personal data, whether through our website www.filsan.eco or by any other means, such as telephone, email or post.
Filsan® is very aware that your privacy is important, so we recommend that you read our Policy and contact us if you have any questions.
Our Policy does not apply to those services that are subject to separate privacy policies that do not incorporate this Policy. Our Policy also does not apply to the data processing activities of other companies and organisations that advertise our services and/or products and may use cookies, web beacons and other technologies to serve and offer relevant advertisements.
This Privacy Policy applies to personal data provided by our customers or suppliers, persons requesting information, users of our website, job applicants or third parties with whom we may interact and whose data is necessary for the performance of our business.
The controller of your personal data is:
We collect personal information such as your first and last name, telephone number and email address, address, company or position held in the company, when you request information or when you register for any of the events organised or sponsored by us, as well as the username and password created to access the restricted area of our website.
We collect the information necessary for your participation in personnel selection processes, such as your contact details, professional profile, training and experience, or particular and professional interests.
We also collect information that your web browser automatically sends us each time you visit one of our web pages in order to analyse and improve your user experience and the overall quality of our services.
By accepting this Policy, the user consents to the generation of cookies for the aforementioned purpose, and always in accordance with the regulations applicable at any given time with regard to the cookie policy. However, if you subsequently wish to delete the information that has been stored on your computer and that necessarily requires your consent, you may do so using the tools provided by your browser for this purpose.
The data you provide us with is processed for the following purposes (unless it is clear from the context that we will process your personal data for a single purpose; for example, in forms such as 'subscribe to newsletters'):
| Tratamiento | Base de Legitimación |
|---|---|
| To manage your commercial relationship with us in relation to the services offered. | Contractual execution or application of pre-contractual measures |
| In cases where it is legally permitted, to send you our newsletter or any other type of commercial communication by any means (post, email or telephone) to inform you of our offers, promotions, products, services or campaigns. | Customers: our legitimate interest Non-customers: your consent |
| Responding to your requests for information | Your consent |
| Manage your registration and process your participation in the events we organise or sponsor | Your consent |
| Conduct surveys, statistics and market trend analyses | Our legitimate interest |
| To learn about your browsing preferences on our websites in order to: -Personalise and improve our services; -Maintain the security of the site (as previously indicated and outlined in the cookie policy). | - Your consent - Our legitimate interest |
| To provide access to password-restricted customer areas with information about certain Filsan® services and products. | Your consent |
| If you are a job candidate, your data may be processed for the following purposes: -To inform you of job vacancies in our organisation; -To carry out personnel selection processes; -To request employment references from the people or companies where you work or have worked; -Where applicable, to hire you as an employee* | - Your consent - Application of pre-contractual measures |
If you have a business relationship with us, the data you have provided for this purpose will be retained for as long as the business relationship continues and for as many years as necessary to comply with legal obligations. Otherwise, your data will be retained until you request the cessation of the activity.
If you are a job applicant, the data you have provided us for this purpose will be retained until the job is filled or until you exercise your right to cancellation. If you do not exercise your right to cancellation within 2 years, your data will be automatically cancelled once this period has elapsed.
If you have registered for an event organised or sponsored by us, your data will be kept for the duration of the event and, even after that, until any liabilities that may arise from it have expired and for as long as required by applicable regulations.
Your data may be shared with business partners with whom we have commercial agreements for the promotion and sale of our products, to be processed in accordance with the aforementioned purposes.
Apart from these cases, we will not transfer your data to third parties, unless there is a legal obligation to do so.
Yes. We may give access to your data to companies that perform services on our behalf as Data Processors (e.g. website technical support services or data hosting), located both within and outside the European Economic Area (EEA). Our service providers located outside the EEA are covered by the Privacy Shield (when they are in the US) or protected by standard model clauses approved by the European Commission. Our service providers are not authorised to share or use the personal data we make available to them for purposes other than those for which we contract their services.
You have the right to obtain information about how Filsan® processes your personal data. Specifically:
- You have the right to access your personal data to find out what personal data we are processing that concerns you, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
- In certain circumstances, you may request the restriction of the processing of your data, in which case we will only retain it for the exercise or defence of claims.
- In certain circumstances and for reasons related to your particular situation, you may object to the processing of your data. Filsan® will stop processing your data, except for compelling legitimate reasons, or the exercise or defence of possible claims.
- You will have the right to portability, i.e. the personal data you have provided will be transmitted directly to another controller in a structured, commonly used and machine-readable format, where technically possible.
If you believe that the processing of your personal data violates data protection regulations, or if you believe that we have not satisfied the exercise of your rights, you may lodge a complaint with the competent supervisory authority according to your place of residence. In the case of Spain, this authority is the Spanish Data Protection Agency (www.aepd.es); for other countries, you can consult the competent supervisory authorities by clicking here.
In any case, before initiating any complaint, please contact us at [email protected] in order to try to resolve any discrepancy amicably.
Yes, you may withdraw your consent to the processing of your data for one or more of the purposes indicated above and for which you have given your consent at any time by sending an email to [email protected].
Our Privacy Policy may be modified at any time. We will publish all modifications to this Privacy Policy on this page and, if they are significant, we will provide a more prominent notification (for example, we will send you an email notification and, if necessary, we will request your consent again). In addition, we will archive previous versions of this Privacy Policy so that you can consult them.
Version 05/03/2019